We sat down with a savvy dealer group in downtown Chicago to learn more about how improving the transportation experience can impact CSI. … read more
Hailer, powered by Fortellis, is the latest tool Service departments can use to streamline the rideshare services they offer. … read more
A busy service lane is a great thing. It means your advisors and managers are selling, building trust with customers from the moment they drive into the service lane... … read more
Here are five great reasons to use Hailer in your dealership's service lane. … read more
Hailer, a leading ride sharing app for car dealers, announced a new feature today called Flex Rides. … read more
For the first time in nearly a decade, the average dealership is operating at or near a loss. … read more
You know your Service department is more than just servicing cars. It’s also taking care of your customers. … read more
What are Spiffs and how are they Used in Dealerships Today? … read more
I sat down with Cynthia Chen on the topic of CSI (Customer Service Index) scores, an industry term and measure used to improve the customer experience. … read more
