Stand up in your sales process. SnapCell aids the sales process by providing simple, reliable and interactive visual experiences.
With the Elead CRM integration, SnapCell is now able to deliver its best-in-class interactive experience more efficiently than ever before.
SnapCell, a U.S.-based video marketing tool, is aimed solely at car dealers and provides a dynamic and engaging way of communicating with consumers. With SnapCell, dealers can create walkaround videos, SMS messaging, virtual test drives, technician videos, 360-degree spin displays, plus hold live video conversations and chats.
Video has become part of our lives, going far beyond simple entertainment. Simplifying and bringing the buying process to life is what we’re all about. Here are some great examples of how you can use SnapCell technology to tap into this important part of your merchandising efforts.
1. 360 Walkarounds
Accelerate your customer’s buying decision by bringing your static VDPs to life with our 360 software. Our virtual reality platform allows you to capture professional walkarounds with easy-to-use and simple software, while providing an interactive and engaging experience for your customers.
2. Live Video Chat
Enhance lead communication directly from your website with Live Video Chat functionality.
Live Video Chat is easy to use and manage from our intuitive back-end dashboard. Engage consumers as soon as they hit your website either via chat or face to face.
3. Personalized Video with Inventory
Our easy-to-use and reliable video technology app combines engaging and professional video delivery for the customer either by SMS, email, or both. Additionally, the customer will receive interactive call-to-action buttons with your video to communicate with you in real time. Customers can view actual vehicle pictures, see the vehicle specs, click on the CarFax report and go directly to the inventory page on your website to increase speed to sale. Our technology also makes it simple for you to make a video with in-app editing, the ability to stitch existing videos and the ability to share them on social media.
4. Live Messaging
Message your consumers directly through the app. Enabling regulated conversations direct from the video and opportunities to re-engage the consumer from the first point of video contact or before.
Keeping all parties in the loop and provides any manager an overview of communication even on the salesperson’s day off.
5. Measuring Your Success
SnapCell has its own intuitive reporting dashboard for management overview and drive. Dealership staff are also notified directly on their device any time a consumer engages, allowing them to reach out at the exact moment the consumer is available and ready to buy.
By taking advantage of open APIs through Fortellis, dealers can build and manage a rich CRM experience powered by SnapCell. The result is a seamless CRM for the dealer, where all data is secure, readily available and easy to digest.
“We’re very pleased to now offer seamless integration between SnapCell and Elead" said Max Farrell, SnapCell's marketing director. “The integration of these two dealer suites through the Fortellis Marketplace ensures that there’s no need for duplicate data entry at any point, saving the dealer precious time that can be spent elsewhere. Furthermore, new leads can be automatically communicated to the dealer whilst autoresponder videos can automatically be sent to the customer. All customer contact is instantly populated into the Elead CRM, with no manual intervention required.”
“We’re very pleased to offer SnapCell in the Fortellis Marketplace to facilitate extraordinary innovation for dealers,” said Rag Ramanathan, sr. director, product management, CDK Global Data and Fortellis. “Leveraging the power of the Fortellis marketplace allows companies like SnapCell to be part of a growing number of offerings that are shaping the future of automotive retail.”
About SnapCell
SnapCell is automotive retail’s leading innovative video solution, designed to increase lead conversion, service up-sell, CSI scores, and overall dealership revenue.
About Fortellis Automotive Commerce Exchange™ Platform
Fortellis is a technology platform that enables the automotive industry to leverage, build, innovate and integrate solutions and workflows to transform business. The Fortellis platform—with its Developer Network and Marketplace—connects software developers, OEMs and dealers so they can create new and unique experiences efficiently and seamlessly.
Authored on Wed, 09/29/2021 - 13:52