Fortellis Blog

Business text messaging continues to advance in the automotive retail space. The Calldrip integration with CDK Elead CRM offers far more choices for dealers who are looking to make the most of this important new workflow. Rapid lead response by Calldrip gives dealers the ability to instantly respond to new inquiries through text messages or phone calls.


Calldrip provides its Conversational Sales software to automotive dealerships throughout the world. This comprehensive solution significantly enhances the dealership sales process with rapid lead response by phone and text, website chat, call tracking, customer reviews and helpful sales coaching tools. This enhanced lead response capability seamlessly integrates with Elead CRM to increase staff productivity and drive accountability. In 2022, Calldrip launched lead-to-text automation to allow dealers to instantly respond to inbound inquiries with an automated text message.

About Calldrip

Calldrip is the leader in real-time sales automation. Calldrip powers authentic relationship building at scale with our industry-leading Conversational Sales Enablement software. Our all-in-one platform includes powerful capabilities like rapid lead response, business text messaging, call tracking, call scoring, customer review capture and award-winning sales coaching.

About Fortellis Automotive Commerce Exchange™ Platform

Fortellis is a technology platform that enables the automotive industry to leverage, build, innovate and integrate solutions and workflows to transform business. The Fortellis platform—with its Developer Network and Marketplace—connects software developers, OEMs and dealers, empowering them to create new and unique retail processes and experiences efficiently and seamlessly.

About CDK Global

CDK Global is a leading provider of integrated data and technology solutions to the automotive, heavy truck, recreation, and heavy equipment industries serving nearly 15,000 retail locations in North America. CDK solutions automate and integrate all parts of the dealership and buying process, including the acquisition, sale, financing, insuring, parts supply, repair, and maintenance of vehicles. Visit

Authored on Tue, 08/30/2022 - 19:32