One of the main issues dealerships face with CRM lead management has been the reliance on outdated processes and systems, such as ADF XML emails. These emails often fail to adhere to industry standards, which can result in lost leads, a fragmented sales process and customer frustration.

Enter the CDK Elead CRM Direct Post API — a game-changer that promises to revolutionize the way dealers manage their leads. This innovative API, available on the Fortellis API Directory, provides a safe and secure way to push sales prospects as leads to the Elead CRM, eliminating the need for cumbersome and outdated ADF XML formatted emails.

Here are just a few of the advantages of the CDK Elead CRM Direct Post API:

  • Fast, Reliable and Accurate Data Delivery
    With the API, users can ensure a seamless transfer of information to the Elead CRM, improving overall efficiency.

  • Enhanced Sales Experience
    More accurate leads and fewer delays from lost or improperly formatted emails create a better sales experience for both the dealer and their customers.

  • Improved Lead Accuracy
    The API ensures more accurate leads are created within the Elead CRM, increasing the chances of successful sales conversions.

  • Prevention of Lost Leads
    Leads won't get lost in email filters, which helps improve lead management and increase the potential for sales.

  • Correct Data Delivery
    Use the API to guarantee that the right data is always delivered, streamlining the sales process and reducing the risk of errors.

  • Enhanced Data Security
    Customer data is more secure when delivered through an API compared to email exchanges. This ensures compliance with data protection regulations and improves customer trust.

  • Delivery Confirmation
    Each lead posted returns a time-stamped confirmation, plus a Customer ID and Opportunity ID that can be used with other Elead Sales APIs for lead enhancements as well as tracking the sales process and attribution.

Say goodbye to outdated ADF XML formatted emails and hello to a faster, more secure and streamlined sales experience. Get started with the CDK Elead CRM Direct Post API on Fortellis today and experience the benefits of securely pushing leads to the Elead CRM.

Authored on Thu, 06/01/2023 - 17:24