How does Gen Z handle car maintenance? Our survey reveals what young drivers, ranging from 16 to 24 years old, think of the customer experience at dealerships when getting their car serviced.

Gen Z looks for deals but trusts dealerships when servicing and accessorizing their vehicles.

Our survey data puts dealers in a challenging position as they look to capture the youngest demographic on the road. Will Gen Zers continue to prefer lower cost service and accessory providers? Only the future can tell.