Used car acquisition continues to advance in the automotive space. Trade Agent AI by inride offers more choice for dealers looking to make the most of this important workflow. Trade Agent AI is the autonomous used car acquisition agent that reengages a dealership’s own past buyers. It reads Sales, Finance and Service records, scores each customer on equity, mileage and service history, then messages only the ones who are ready to trade right now and books the appointment on its own.
“We built Trade Agent AI to put more used cars on dealers’ lots, and publishing it on the Fortellis Marketplace puts it right where CDK dealers already work. Dealers can connect it straight to their CDK DMS and CRM (formerly Elead), so it reaches the right past buyers at the right moment and turns them into a steady source of used inventory.“
Nick Perdikis
CEO, inride
The integration is certified for both the CDK DMS and CRM. A nightly refresh keeps the targeting current, and inride’s engineers handle setup with nothing for dealership IT to configure. Trade Agent AI is built to support a dealership’s BDC, not replace it. It works the past buyers a busy team cannot get to, engages them by SMS, backed up by email, and hands hot, ready-to-book trade-in appointments to the BDC to close. Across more than 75 rooftops, 40% of a dealer’s past buyers respond, and at the best-performing stores that climbs past 50%, compared with the 3-6% typical of conquest outreach.
“We're excited to welcome Trade Agent AI to the Fortellis Marketplace. By expanding our ecosystem with innovative solutions like this, we're giving dealers more opportunities to streamline operations and improve the way they buy and sell vehicles.“
Brian Miller
Sr. Product Marketer, Fortellis
About inride
Inride makes Trade Agent AI, the autonomous AI agent that helps auto dealerships bring in used inventory by re-engaging the customers they already have. Trade Agent AI runs in more than 75 rooftops and was the first agentic AI platform approved as a reimbursable Ford Tier III co-op marketing line item. Learn more at inride.ai/trade-agent-ai-f-i.
For over a decade, LinkOne Data has built successful partnerships with some of the largest auto ad agencies and dealerships in North America. Its digital ad infrastructure was designed from the ground up, combining proprietary technology with leading media and technology services. As a pioneer in adopting emerging media and technologies, LinkOne continues to bridge the gap between advertisers and buyers, driving innovation and performance in the automotive industry.
About Fortellis Automotive Commerce Exchange™ Platform
Fortellis is a technology platform that enables the automotive industry to leverage, build, innovate and integrate solutions and workflows to transform business. The Fortellis platform — with its Developer Network and Marketplace — connects software developers, OEMs and dealers so they can create new and unique experiences efficiently and seamlessly. Visit fortellis.io to learn more.
Authored on Thu, 09/10/2026 - 16:15