For dealerships, retaining new and used car buyers as regular service customers is more important than ever. Getting your hands on a larger piece of the service pie can pay off exponentially.

Due to the slump in new vehicle sales, more consumers are driving older cars that will need more and more maintenance as time goes on. The sooner you can establish service customer loyalty, the more profitable the relationship becomes.

The problem is that most customers aren’t bringing their cars to the dealership for service.

At Fortellis, we are continually striving to offer a better user experience. We have been working hard behind the scenes to bring you a workflow that is more intuitive and efficient. Here are just some of the exciting new features released on the platform today: